Customer Success Manager - Aven Hospitality

Aven Hospitality is a global leader at the forefront of hospitality technology powering over 40,000 properties across 174 countries. Celebrated for our innovative and customer‑centric approach, we deliver integrated platforms for distribution, reservations, retailing, and guest experience to both renowned hotel brands and independent properties worldwide.

The Customer Success Managers will work with our customers to achieve their desired commercial outcomes as outlined in their customer success plan and drive value realization. The customer success managers will work closely with our commercial team to facilitate greater customer engagement and revenue retention/expansion. This is a new team and function. The Customer Success Manager will be expected to support efforts to stand up and enable an efficient and expandable team. The team’s success will be measured on how well they support customer value realization and go...