Customer Success Manager

We are looking for a Customer Success Manager who will support and guide our Client's existing customers after they start using Odoo. Your role is not just about customer support but about helping businesses fully benefit from Odoo. You will build strong relationships, understand clients' needs, suggest improvements, and find opportunities to expand their use of Odoo.


Responsibilities:
•Engage with Clients
o Regularly check in with clients to understand their business needs.
o Offer solutions to help them use Odoo more efficiently.
o Provide strategic advice to maximize their Odoo investment.
• Identify Opportunities
o Recommend additional Odoo features that can improve the client’s operations.
o Help clients see the value in upgrading or expanding their Odoo system.
• Gather Insights & Improve Odoo
o Collect feedback from clients to help improve Odoo solutions.
o Share client needs with the product team.
• Build Stro...