Customer Success Manager

Why consider this job opportunity

Base salary range of $80,000 — $95,000 USD, with eligibility for annual bonuses or commissions.

• Comprehensive benefits package including medical, dental, vision, life & disability insurance.
• Flexible Time Off (FTO), wellbeing days, paid holidays, and summer Fridays.
• Opportunities for professional growth through tuition reimbursement and employee resource groups (ERGs).
• Chance to work in an award‑winning, purpose‑driven environment focused on innovation and customer success.

What to Expect (Job Responsibilities)

• Build strong, strategic partnerships with clients to ensure maximum value from the platform.
• Guide day‑to‑day client engagement and strengthen retention while promoting digital adoption.
• Identify upsell and cross‑sell opportunities aligned with client objectives.
• Utilize Salesforce and internal tools to track performance and ...