Job Description
Customer Success Manager (AMER)
Remote | Canada or USA (East or Central), or Brazil
About Hubstaff
Hubstaff helps organizations around the world optimize productivity and workforce operations. Trusted by 95,000+ businesses, our platform powers time tracking, team management, project insights, and payroll automation.
We've been a remote-first company for over a decade and we're on a mission to help distributed teams work smarter, not harder.
The Role
We're hiring a Customer Success Manager (NAMER) to own the customer journey end to end, ensuring rapid activation, long-term adoption, retention, and expansion of Hubstaff across a portfolio of 400+ SMB customers primarily based across North and South America.
Your focus will span Onboarding, Adoption, Retention, Expansion, Renewal, Billing, and Escalations, ensuring every customer achieves measurable outcomes and lasting value from Hubstaff.
This is a hands-on rol...
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