Customer Success Manager

Customer Success Manager (LATAM – Remote, Full English Fluency)
About Whippy
Whippy is leading the way in AI powered business communication, helping companies replace manual workflows with intelligent AI agents across voice, chat, and messaging. We work closely with enterprise staffing and workforce organizations, embedding AI agents and automation directly into their ATS and CRM systems.
As Whippy adoption grows, long term customer success, retention, and expansion are our highest priorities. This role sits at the center of that mission.
This role is remote, open to LATAM based candidates, and requires full English fluency while supporting U.S. customers on Eastern Standard Time.
Role Overview
Whippy is seeking a Customer Success Manager who owns post sale customer outcomes end to end. This is not a traditional relationship only CS role.
You will act as the primary owner for your accounts, responsible for onboarding, solution design, AI agent configuration, workfl...