Customer Success Manager

People Driven Technology, Inc is a fast-growing, family-owned technology integrator delivering innovative IT outcomes across the Midwest. With decades of combined experience in business, technology, and engineering, we focus on creating simple, scalable outcomes for our customers. Guided by values of integrity, passion, and teamwork, we prioritize the success of our customers over revenue, building lasting relationships with both customers and strategic partners. The Customer Success Manager (CSM) is a passionate and results-driven individual that thrives on serving clients in a fast-paced environment. As a CSM, you will be assigned to larger clients to foster client advocacy and organization in service delivery. The CSM positions themselves as the relationship lead and as the client's business partner. Along with driving an exceptional service experience, the CSM is tightly aligned with both the Account Executive and the delivery Engineers in adoption of purchased products and expansi...