Customer Success Manager (Csm)

**Guadalajara, Mexico**
**Aeries /**
**Payroll**
**/ Hybrid**
**Customer Success Manager**
**About Us**:
- Diligent is the leading governance, risk, and compliance (GRC) SaaS company, serving 1 million users from over 25,000 organizations worldwide. Our software enables holistic and informed conversations about GRC and ESG to ensure CEOs, CFOs, and the board have an integrated view of audit, risk, information security, ethics, and compliance from across the organization. Diligent is looking for a highly professional and motivated individual to coordinate successful customer on-boarding, training, and ongoing customer relationships to ensure long-term satisfaction, retention, product engagement, and growth.
- proven success in partnering directly with leaders of large multi-national companies in solving their governance
- challenges using our product offerings.
**Key Responsibilities**:
- Remain in constant contact with the customer to evaluate satisfaction...