Customer Success Manager (CSM) - Remote

Job Title: Customer Success Manager (CSM) Location: Remote Role Type: Full-Time Who Are We?
At Reef, we connect elite revenue talent with high-growth B2B companies building world-class customer success and revenue teams.
We work exclusively with the top 3% of candidates and match you with established companies across Australia, New Zealand, the US, and UK who invest seriously in their customer retention and growth infrastructure.
We support your integration into these companies by providing you with additional training, admin/HR support, and adding you to our community of high‑performing customer success and revenue professionals.
About the Role We’re seeking an experienced CSM to drive client retention and expansion for a scaling B2B company.
You’ll work directly with the client team, owning complete customer lifecycle management from onboarding through renewal and expansion.
You’ll manage a portfolio of key accounts, ensuring they achieve their desired o...