Customer Success Manager (CSM) – Smart Containers

Join Us as a Customer Success Manager (CSM) – Smart Containers & Supply Chain! 

Ready to deliver measurable ROI and act as a strategic partner for global maritime leaders? At ORBCOMM, we’re seeking a highly skilled Customer Success Manager to drive adoption, growth, and long-term success for our Smart Containers line of business.

Why You’ll Love Working Here

As a key member of ORBCOMM’s International Sales team, you’ll act as a trusted consultative partner, deeply embedded within the client’s organization to understand their structure, priorities, KPIs, and decision-making processes. Your mission: help customers fully realize the ROI of our IoT solutions through insights, value mapping, and strategic engagement.

This high-impact role blends product expertise, business analysis, change management, and executive stakeholder alignment to deliver meaningful, measurable improvements. You’ll work cross-functionally to...