Customer Success Manager (CSM)

Veriforce takes the pain out of compliance for over 50,000 organisations globally, helping them protect their people, their operations, and the planet. We support our network of hiring clients, suppliers, and contractors by keeping them compliant with the standards that matter most, from health and safety and sustainability to ethical behaviour.

We are seeking a passionate and results‑driven Customer Success Manager to manage and grow a portfolio of key clients.

Department: Sales | Location: Greater Toronto Area, Canada | Compensation: $75,000 - $90,000/year

Responsibilities

• Develop and maintain strong, long‑lasting relationships with a portfolio of key clients, ensuring satisfaction, loyalty, and account retention.
• Act as a trusted advisor to clients, providing strategic insights to guide business decisions, product development, and service improvements.
• Monitor industry trends, competitor activity, and market c...