Customer Success Manager (DACH) (all genders)

At Shiftmove, we believe the future of mobility is seamless, intelligent, and human-centered. Our vision is to transform the way companies operate their fleets - by removing uncertainty, enabling real-time decision-making, and embedding sustainability into every journey. We’re not just building software. We’re shaping the platform that is powering tomorrow’s fleets.

As our Customer Success Manager (DACH), you will be the strategic architect behind the growth and retention of our Enterprise and Large German-speaking B2B SaaS customers. You aren't just managing accounts, you are a trusted advisor who translates business pain into technical value. You will own the full post-onboarding lifecycle, driving Net Revenue Retention (NRR) by proactively identifying expansion opportunities and ensuring our solutions remain indispensable to our customers' operations.

Your mission

• Portfolio Strategy: Manage a high-value port...