Customer success manager (ed-tech)

Company Description
Capablanca Chess & Cognitive Development Centre specializes in enhancing cognitive and critical thinking skills for children to foster long-term academic and personal success. By addressing fundamental skills like focus, decision-making, and structured thinking, the center provides a unique pathway for growth. With its roots in chess coaching, Capablanca integrates a structured, assessment-driven approach to empower children’s independent thinking and learning abilities. With a strong 9-year legacy, the organization ensures measurable progress, building trust with parents through transparent communication. Capablanca is committed to complementing school education and fostering lifelong cognitive development.
Role Description
This full-time on-site role of Customer Success Manager is located in Thiruvananthapuram. The responsibilities include managing and nurturing relationships with parents to ensure high levels of customer satisfaction and retention. The r...