Customer Success Manager for Sports Tech

Become a Customer Success Manager at Tradable Bits and shape the future of fan engagement in sports. Focus on client relationships and the implementation of innovative marketing strategies.
At Tradable Bits in Vancouver, you will work closely with sports partners, ensuring their onboarding and adoption of our tech solutions leads to success. With your strong background in digital marketing, you’ll drive customer retention strategies and build solid relationships while creatively solving problems. Your work will directly influence customer growth and satisfaction.
Key Responsibilities:
• Manage customer onboarding and feature adoption processes
• Build and maintain strong client stakeholder relationships
• Provide insights through regular business reviews
• Document and manage project timelines and custom developments
• Collaborate to suggest upselling strategies and enhancements
Requirements:
• Degree in Business, Marketing, or related fields
• 1-4 years o...