Customer Success Manager, Fund Registry

We’re seeking a Customer Success Manager, Fund Registry to manage and grow a portfolio of fund registry clients by delivering expert operational and regulatory support. You’ll lead seamless client onboarding, build trusted relationships, drive continuous improvement, and identify opportunities to enhance services and expand client partnerships

What you’ll do

• Manage a portfolio of fund registry and administration clients, providing day-to-day technical and regulatory expertise

• Lead onboarding for new clients, clearly defining requirements and service standards

• Drive process improvements, identify service enhancement opportunities, and mitigate operational risk

• Support the maintenance and development of ISO-certified Quality and Information Security Management Systems

• Maintain an entrepreneurial mindset t...