Customer Success Manager – GenAI
Sia PartnersJob Description
Job description
Sia is expanding its Generative AI initiatives to strengthen its position as a global leader in AI consulting. Our internal platform, AI Factory products, is a proprietary GenAI solution designed to enhance knowledge management, document retrieval, and agent development through advanced Retrieval-Augmented Generation (RAG) capabilities.
We are looking for motivated professionals to accelerate the adoption of our AI Factory products across the firm. As a Customer Success Manager, you will play a key role in guiding internal teams through onboarding, training, and the design of GenAI-powered agents that improve efficiency and collaboration across the organization.
Key Responsibilities
Enablement & Onboarding
Conduct onboarding and training sessions to ensure successful adoption of our AI Factory products.
Provide first-level support for functional and technical inquirie...
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