Customer Success Manager - Industrial Performance

Summary:
The Customer Success Manager (CSM) will independently work with the existing install base to expand Schneider Electric Ecocare add-ons through direct customer engagement at all levels.
This role will involve aligning Schneider Electric and AVEVA solutions to optimize client profitability by mitigating risk, creating a safe and secure facility, optimizing production quality and throughput, and minimizing maintenance costs.
The goal is to increase client Return on Assets, Return on Equity, and Total Overall Personnel Effectiveness.
What will you do?
* Manage Customer Quality Management lifecycle and Project, Service and Sales audits and reviews with high profile customers.
* Engage directly with customers at various levels to promote Schneider Electric Ecocare program and related service add-ons.
* Identify and understand client needs and service quality management to align Schneider Electric and AVEVA solutions a...