Customer Success Manager

As a Customer Success Manager at Kwan, you'll be part of a ground-breaking team on our client's product portfolio.It's up to us to educate customers on the value of machine identity management and what it can do for them.We are the experts: we dive in deep to understand what it takes to achieve the business outcomes for the customer.We work to ensure that they understand their opportunities and that all of their business goals with our Client get met —no more outages!
You will actively manage a group of customers on their journey from getting implemented onwards.You'll be the guide to our client's customers in understanding why machine identity management is important, and how they can creatively address their security needs.
**Key Result Areas**- Drive the customer intent to renew by driving adoption of purchased Client's software to achieve the customer business outcomes through the use of a Customer Success Plan.
- Maintain customer health and introduce new, valuable ...