Customer Success Manager | Mexico City | REMOTE

Customer Success Manager

Position Type: Full-Time
Location: Remote
Apply here: https://operationsarmy.com/application

About the Role

We are looking for a Customer Success Manager to ensure seamless alignment between customers / clients and the talent delivering work for them. You will be responsible for maintaining communication clarity, supporting team performance, and resolving operational challenges quickly and professionally.

This position fits individuals with BPO or client-facing operations experience who enjoy balancing people leadership with structured workflow management. It's a mid-level role-more responsibility than a coordinato...