Customer Success Manager (Mexico Remote)

**Company Description**Experience a remote-centric culture that empowers you to work with purpose and accountability in a way that best suits you, supported by a comprehensive package that prioritizes your overall well-being.Our diverse community of colleagues are all unified by a shared desire to make a difference in education.Turnitin is a global organization with team members in over 35 countries including the United States, Mexico, United Kingdom, Australia, Japan, India, and the Philippines.
**Job Description** Customer Success Manager**:- Manages a portfolio of customers in the region, handling contract renewals, escalations, and account growth.
- Builds strong relationships with decision-makers to scale accounts.
- Ensures customers get the most value from solutions, retaining them and growing usage and adoption.
**Responsibilities**:- Manages a portfolio of complex/larger value key accounts, ensuring client success and satisfaction.
- Partners closely wit...