Customer Success Manager, Mid-Market/Enterprise

The SchooLinks Customer Success Team is continuing to grow as we expand our partnerships with established districts nationwide. We are seeking passionate, customer-centric team members to manage and grow relationships with our large, complex district partners.

This role focuses on driving product adoption, expanding usage across departments and schools, strengthening executive relationships, and securing renewals. The ideal candidate is strategic, data-driven, and energized by helping districts maximize the value of their SchooLinks partnership.



Your Responsibilities will include...



+ Own success metrics for a portfolio of established Mid-Market and Enterprise districts.

+ Lead district professional development training sessions ensuring engagement and quality delivery.

+ Drive increased product adoption and depth of usage across schools, departments, and user groups.

+ Analyze district-level usage, engagemen...