Customer Success Manager, Middle East

(HBP) – the leading destination for innovative management thinking. We reach lifelong learners to improve the practice of management in a changing world. This mission inspires each of us to unlock the leader in everyone – including you!

The opportunity

The Customer Success Manager (CSM) – Middle East will be instrumental in expanding HBI’s presence across this important and rapidly evolving market – playing a key role not only in supporting customers, but in helping to shape and scale HBI’s footprint across the Middle East.

In close partnership with Sales, this role serves as a trusted advisor for professors, administrators, and deans — supporting onboarding, training, and ongoing engagement to ensure customers across the Middle East achieve their goals through effective adoption and sustained use of HBI products.

The CSM– Middle East will serve as the principal operational lead for regional i...