Customer Success Manager

Quale Infotech is a company focused on Intelligent Process Automation (IPA), AI and other new-age technologies. Our AI innovation hub is one of the leading research sites for new age technologies. IPA practice at Quale Infotech is one of the largest and most respected with experts having decades of experience.
Aiwozo is Quale Infotech's proprietary product that provides enterprise automation solution to over 250+ enterprises globally. Aiwozo is rated as one of the top 5 Intelligent Process Automation tools in the world as per analysts like G2 & Everest.
Experience: Minimum 3 years of experience in accounts management or customer success roles for a software company.
Location: Nairobi, Kenya
Key Responsibilities & Duties:
Manage our Aiwozo clients in Kenya and East African region.
Develop executive country-level relationships with Aiwozo clients' leadership.
Managing communication between Aiwozo clients and internal stakeholders.
Staying on top of Aiwozo client's...