Customer Success Manager

Carepay
Full-time Nairobi, Nairobi County Other-General
Posted:
March 02, 2026
Location:
Nairobi, Nairobi County, Kenya

Job Description

About CarePay 

The growth engine for visionary health insurers worldwide 

CarePay helps insurers launch new markets and segments - faster, leaner, and with full control. From first pilot to scaled operations, we power growth with the tech and support to get you there. 

Founded in Kenya in 2015, CarePay started by solving real-world challenges in health insurance - disconnected systems, high costs, and limited access. What began as a mobile health wallet now powers end-to-end health insurance operations in Kenya and the Middle East. 

By digitizing and automating claims and payments, we help hospitals get paid faster and reduce costs. We put members in control with real-time access to benefits, claims, and coverage - improving trust and unlocking new health insurance models. 


Role Description

The Customer Success Manager (CSM) - Kenya owns the end-to-end success, growth, and retention of CarePay's Kenyan client portfolio. The role is re...

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Job Overview

Job Type: Full-time
Location: Nairobi, Kenya
Posted: March 02, 2026
Deadline: April 11, 2026