Customer Success Manager

Note: This is for candidates who are based in the Philippines

Looking for a Female candidate

We need a Customer Success Manager who can guide attendees every step of the way—before, during, and after our events. Your role will be to ensure every attendee gets the most out of their experience, from selecting the right event package to maximizing their post-event access to content.

Requirements

What you’ll do:

• Pre‑event prep: Assist attendees in choosing the right event packages, ensuring they know what to expect and how to best engage with our content.
• Real‑time support: Be on‑hand during events (virtually or in‑person) to answer questions, provide technical help, and ensure a smooth attendee experience.
• Post‑event engagement: Follow up with attendees to guide them on accessing event recordings, materials, and additional resources. Collect feedback and help them continue to grow through our platform.
• Customer e...