Customer Success Manager

Genesys
Full-time Philippines, Philippines Other-General
Posted:
February 22, 2026
Location:
Philippines, Philippines, Philippines

Job Description

Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements.

We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.

Job Title: Customer Success Manager

Position Purpose

As a Customer Success Manager (CSM) supporting our digital-first model, you will orchestrate end-to-end customer experience...

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Job Overview

Job Type: Full-time
Location: Philippines, Philippines
Posted: February 22, 2026
Deadline: April 03, 2026