Customer Success Manager

We are looking for a skilled professional who will ensure their customer’s success with eMaint’s computerised maintenance management software (CMMS) product offering. Our products and services are successful in part because they are very effective but also because of our commitment to providing exceptional customer experience. The successful candidate in this role will be passionate about engaging customers to provide proactive strategic guidance and expand eMaint’s business and product offering with customers.

The eMaint work environment is agile where there are daily standups and constant communication within each self-managed cross functional team. The ability to communicate effectively with the Professional Services Team and Helpdesk Support team, along with all other department leaders, is key to the success of the role.

**Job Responsibilities**

+ Establish a trusted advisor relationship that works to ensure we are meeting and/or exceeding customer’s exp...