Customer Success Manager

Company Description

Mindhive Global is a New Zealand based, AI-driven technology company, operating at global scale. Using advanced machine vision and bespoke AI models, the company enables tanneries to grade hides accurately from wet-blue to finished leather and identify defects with greater accuracy and consistency than manual inspection. This verified quality data supports stronger supplier negotiations, improves traceability, and informs strategic decisions. By optimising order fulfillment and quality control, Mindhive Global helps customers increase efficiency, reduce waste, and build more resilient supply chains.

The Role

This is not a SaaS helpdesk role! It is TAM flavoured role, not a pure relationship role.

You will own the day-to-day success of a small portfolio of large, multi-year contracted enterprise accounts - each operating across multiple sites in multiple countries. You'll work across the full ...