Customer Success Manager

Powering the world’s payments ecosystem

ACI powers the payments ecosystem – globally, and you power ACI. You’ll innovate, collaborate, and grow – in an energetic technology culture with decades of proven success. ACI’ers – in all roles and levels – are truly your colleagues and many are your friends. Our size and reach allow you to see the global impact of your work. You are visible, your talents are valued, and you are empowered to shape the future of payments.

As a Customer Success Manager, in Saudi Arabia, you will join a diverse, passionate team, dedicated to powering the world’s payments ecosystem!

The purpose of the Customer Success Manager role is:

The Customer Success Manager (CSM) is responsible for establishing and scaling Customer Success in a region where the function is newly introduced. The role focuses on helping customers get value quickly, building strong foundations for long term relationships, and embeddin...