Customer Success Manager - Scale Team

Smartly
Full-time Mexico, Ciudad de México Gestión de proyectos y procesos
Posted:
March 01, 2026
Location:
Mexico, Ciudad de México, Mexico

Job Description

***PLEASE SUMBIT YOUR APPLICATION/RESUME IN ENGLISH***

Are you passionate about being at the forefront of the ever-evolving social advertising industry? Do you take pride in driving retention and growth among valued customers by understanding their business needs and helping them succeed?

We’re looking for a motivated Customer Success Manager to join us, as part of our growing Customer Success team, in our mission to help advertisers unlock greater performance and creativity in social advertising by combining ad buying and creative automation.

In this role, you will manage a large book of business, train customers and drive feature adoption and outcomes leading to renewals, account expansion, and customer satisfaction across your portfolio.

As a Customer Success Manager at Smartly, you will...

  • Build and foster strong relationships with a large book of customers. Act as the main point of contact for training and product sup...

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Job Overview

Job Type: Full-time
Location: Mexico, Mexico
Posted: March 01, 2026
Deadline: April 10, 2026