Customer Success Manager - SFP

## Job Description# Customer Success Manager - SFP*Apex Systems is a global IT services provider, and our staffing practice has an opening in the Online Retail space for**Customer Success Managers**with experience with****Saas, experience working with business development****and relevant industry experience.***Office Location:**100% remote (within Canada)* Account Planning and Execution.* Utilize one-to-many strategies to drive feature adoption within your retailer portfolio.* Understand retailer needs and identify opportunities for improvement.* For each retailer in your portfolio, develop a deep understanding of their business goals, strategies, and initiatives, and advise on how our Enterprise offerings play a role in those initiatives.* Build and maintain strong relationships across multiple internal and external client stakeholders, in partnership with the Business Development team.* Advise Business Development and internal leadership team on up-sell opportunities.* Analytical Sup...