Customer Success Manager

Data Zoo is seeking an experienced Customer Success Manager to join our Global Customer Success organization. As part of the organization, you will be responsible for managing a portfolio of our largest and most strategic customers. You will collaborate closely with customers, guiding them through their journey, and ensuring their success with our products and services. This includes managing the end-to-end customer lifecycle, including driving customer adoption and growth, account health, governance, and retention, in partnership with your Account Executives. You are the customer's consultant and trusted partner who can navigate complex business objectives and develop them into Data Zoo champions. 

How you will contribute

• Create value for customers by understanding, tracking, and managing their business objectives tied to Data Zoo solutions.
• Know your accounts and their organization structure. Establish, maintain, and grow senior executive relationships ...