Customer Success Manager

Are you a passionate and enthusiastic Customer Success Manager with a wealth of experience managing customers in the SaaS industry? Are you looking for your next challenge in an emerging and exciting market? Do you have experience working with medium to large customers across APAC? If yes then we want to hear from you
The Impact You Will Have
You will join our global Revenue team, and champion the value of Elliptic and help uncover and develop new commercial opportunities within our base of existing customers. As a Customer Success Manager, you will be responsible for managing a nominated list of customers, based in the APAC region. In this important and strategic role, you will play a major part in their Success journey to ensure our customers are successful using Elliptic blockchain analytics solutions, and in building and growing the size of our accounts.
Your core deliverable will be achieving a net account retention rate as well as account upsell targets.
In addition, ...