Customer Success Manager

X0PA AI is an Artificial Intelligence Software as a Service (SaaS) start-up that aims to digitally transform the hiring process. We aim to save companies significant time and cost in hiring while achieving the highest level of objectivity, ultimately enhancing retention, loyalty and person to job and organization fit. Through our AI and Machine Learning capabilities, we are able to source, score and rank talent to identify the best talent for each organisation.
Brief Overview Of The Role
As a Customer Success Manager (CSM), you will act as a trusted advisor, managing all aspects of the customer lifecycle. You will be responsible for building strong relationships with customers, ensuring successful deployment of X0PA AI’s platform and products while driving customer satisfaction and happiness. You will also manage the alignment of customers’ long-term goals with X0PA AI’s products and services.
This is a fantastic opportunity to work hands on with a high perfor...