Customer Success Manager, SMB

black.ai
Full-time toronto, on Management & Operations
Posted:
May 31, 2026
Location:
toronto, on, Canada

Job Description

Location

Toronto

Employment Type

Full time

Location Type

Hybrid

Department

Customer Success

Compensation

  • CA$105K – CA$118K • Offers Equity • Offers Commission

Who We Are

Healthcare needs a better rhythm: one that keeps care continuous and deeply human. Heidi is building an AI Care Partner that works alongside clinicians to make that possible.

We’re a team of doctors, engineers, designers, researchers, and creatives building tools that help clinicians stay focused on what matters most: their patients.

In just 18 months, Heidi has given back more than 18 million hours to healthcare professionals — supporting 73 million patient visits in 116 countries. Today, more than two million patient visits each week are powered by Heidi worldwide.

Backed by nearly $100 million in funding, we’re ...

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Job Overview

Job Type: Full-time
Location: toronto, Canada
Posted: May 31, 2026
Deadline: July 10, 2026