Customer Success Manager

We are looking for a Customer Success Manager to join our team to train AI models. You will measure the progress of these AI chatbots, evaluate their logic, and solve problems to improve the quality of each model. In this role you will need to hold an expert level of writing, editing, and content development. Other related fields include, but are not limited to: Communications and/or Journalism.

Responsibilities

• Give AI chatbots writing and editing tasks and evaluate their outputs
• Evaluate the quality produced by AI models for correctness and performance

Qualifications

• Fluency in English
• Detail-oriented
• Excellent command of grammar, style, and brand voice
• A current, in progress, or completed Bachelor's degree is preferred but not required

Benefits

• This is a full-time or part-time REMOTE position
• You’ll be able to choose which projects you want to work on
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