Customer Success Manager (Spanish - English)

Overview
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Landbot is an AI-first SaaS company building AI Agents that help businesses deliver exceptional experiences to their users. We’re growing our Customer Success team and looking for a
Customer Success Manager
who is as comfortable demoing a product as they are running a data‑driven business review.
This is not a relationship management role. Our CSMs own outcomes – they help customers achieve measurable results with Landbot, and they hold themselves accountable to those results. You’ll manage a portfolio of Business plan customers (our largest accounts, paying 400€–20k+/month), and you’ll be expected to proactively drive adoption, expansion, and retention through structured, insight‑led engagement.
You’ll report to the Head of Customer Success and work closely with Sales, Suppor...