Customer Success Manager - Sweedish/Nordic

From Adecco, we are collaborating with an international technology company specialized in software and payment solutions for the Hospitality industry across Europe.
They are currently expanding their Customer Success team and are looking for several Customer Success Managers with Sweedish/Nordic to join their international division in Madrid.

About the role:
As a Customer Success Manager, you will be responsible for managing and growing existing client accounts within the Hospitality sector, ensuring high customer satisfaction and identifying opportunities for cross-selling additional services and solutions.
Main responsibilities:
Build and maintain strong relationships with existing clients
Ensure customer satisfaction and long-term client retention
Identify cross-selling and upselling opportunities
Manage client accounts and support business growth
Collaborate with internal teams to deliver the best customer experience
Monitor/a KPIs and account per...