Job Description
Customer Success Manager
Salary: £55,000 - £60,000
Benefits: Car Allowance, Bonus, Pension, Holidays, Many More Benefits
Location: Field-based
The Role
We are looking for an experienced Customer Success Manager to lead the compliance, quality assurance and performance of a key client contract. You will ensure all contractual obligations are met, budgets are effectively managed, and service excellence is consistently delivered.
A key part of the role will be overseeing the delivery of planned Headlease Inspections across the Arch Co account, while working closely with the client and internal stakeholders to drive continuous improvement, commercial value and long-term partnership success.
What You'll Be Doing
Key Responsibilities
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