Customer Success Manager

Arcus FM
FULL_TIME United Kingdom, England Business Operations Specialists
Posted:
January 26, 2026
Location:
United Kingdom, England, United Kingdom

Job Description

Why Join Us

Customer Success Manager

Salary: £55,000 - £60,000

Benefits: Car Allowance, Bonus, Pension, Holidays, Many More Benefits
Location: Field-based

The Role

We are looking for an experienced Customer Success Manager to lead the compliance, quality assurance and performance of a key client contract. You will ensure all contractual obligations are met, budgets are effectively managed, and service excellence is consistently delivered.

A key part of the role will be overseeing the delivery of planned Headlease Inspections across the Arch Co account, while working closely with the client and internal stakeholders to drive continuous improvement, commercial value and long-term partnership success.


What You'll Be Doing

Key Responsibilities

  • Support the Account Director in delivering strategic objectives and business plan outcomes
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    Job Overview

    Job Type: FULL_TIME
    Location: United Kingdom, United Kingdom
    Posted: January 26, 2026
    Deadline: March 07, 2026