Customer Success

Sprout Solutions
Full-time Mandaluyong, Metro Manila Other-General
Posted:
February 27, 2026
Location:
Mandaluyong, Metro Manila, Philippines

Job Description


DIRECTLY REPORTS TO:

Success Consultant Manager
 


MAIN AREA OF RESPONSIBILITY:
 

The primary responsibility of the Customer Success Manager - Upsell is to develop long term partnerships with Sprout's customers to ensure they remain successful by realizing the full value of their investment with Sprout. Generate Upsell sales volume and achieve target revenue. This job requires strong skills in enterprise sales prospecting, pipeline management, Relationship Management, reporting, and closing.

 

This individual acts as a key major account/client acquisition expert, driving initiatives and proactive improvement across the business.

 

TASKS:

 
  • Responsible for meeting and exceeding assigned revenue targets
  • Ensure that clients are maximizing the value they get from Sprout by either maximizing their current subscription or availing add-ons relevant to clients' needs (Upsells).
  • Create renewal, upsell strategies and focus...
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    Job Overview

    Job Type: Full-time
    Location: Mandaluyong, Philippines
    Posted: February 27, 2026
    Deadline: April 08, 2026