Customer Success Operations Manager

About iRESTORE

iRESTORE is a fast-growing company dedicated to providing innovative solutions in the wellness and beauty space. Our mission is to restore confidence by providing safe and effective solutions for improving health and beauty. As we continue to scale, we are looking for a Customer Success Operations Manager who will play a key role in supporting our people operations and ensuring a seamless employee experience across the organization.

About The Position

The Customer Support Operations Manager is a strategic leader responsible for designing, scaling, and optimizing the end-to-end customer support operating model for a fast-growing health and beauty eCommerce brand.

This role owns the strategy, systems, structure, and future state of Customer Support, ensuring operational stability, scalability, and a best-in-class customer experience across all ch...