Customer Success Partner I

ATTENTION: EXCLUSIVELY OPEN TO INTERNAL APPLICANTS

The ACSP/CSP I is responsible, alongside a Strategic CSP, for the growth and retention of the shared client portfolio, for the Healthcare Vertical’s top strategic accounts As a ACSP/CSP, you will share in the responsibility for full end to end customer account management. A successful CSP not only manages the day to day screening program for the customer, he/she develops strategic relationships with the customer C identifies opportunities to expand SBC’s footprint within the customer via incremental products and services.

RESPONSIBILITIES

 Implement and manage customer background screening programs to best align with customer’s organizational needs and goals

Structure and implement long term contract/agreements with customers to renew and grow O revenue from customer base

Understand each client’s organizational dynamic. Probe to discover model and core initiatives in a ...