Customer Success

Overview

You'll be the essential bridge between potential customers and quality electrical services, working during the high-impact hours when most competitors have gone home. This role puts you at the center of business growth, where your communication skills directly convert leads into scheduled appointments. You'll handle both inbound customer calls and time-sensitive outbound follow-up, making every conversation count in a competitive market where speed determines success.

Schedule:

• 20 hours a week Monday Thru Friday - 10am to 2pm PST

Independent Contractor Perks:

• Permanent work from home
• Immediate hiring

Responsibilities

• Answer incoming customer calls during after-hours periods when demand is highest
• Schedule electrical service appointments and manage customer expectations professionally
• Follow up on warm leads from Angie's List, Google Local Service Ads, and paid search cam...