Customer Success Platform Trainer

**ABOUT THIS POSITION**

Conducts technical training courses for customers and / or employees in the use of complex situations for multiple products. Interacts with customer and functional organizations to develop specifications for content of courses. Prepares lesson plans from engineering documentation, field service requirements or software documentation. Works with engineering, technical support and manufacturing to ensure that course material reflects current product features. Instructs participants in both classroom lectures and laboratory sessions. Follows up to determine applicability of course material.

**WHAT YOU'LL DO**

* Design, develop, and deliver engaging and effective training materials, including presentations, user guides, online modules, webinars, and hands-on exercises, for both technical and non-technical audiences.
* Conduct live, virtual, and in-person training sessions for customers, partners, and internal staff on Waystar's software...