Customer Success Representative

Molex
Full-time El Salto, Jalisco Information and Record Clerks
Posted:
May 23, 2026
Location:
El Salto, Jalisco, Mexico

Job Description

Your Job

As a Customer Success Representative (CSR) supporting our automotive segment, you will leverage strong communication, organization, and customer advocacy to deliver a best-in-class customer experience. In this role, you’ll help customers stay on track with their production plans by providing timely, accurate information and coordinating effectively across internal partners.

Our Team

You will join a Customer Success team recognized as critical to business success, working closely with customers and internal stakeholders. The team uses SAP and Salesforce Service Cloud to provide visibility, speed, and consistency in customer support and order execution.

What You Will Do

  • Deliver a responsive, high-quality customer experience by addressing inquiries and needs through email, phone, and Salesforce Service Cloud.
  • Enable customer production continuity by coordinating pre- and post-order support with strong attention to acc...
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    Job Overview

    Job Type: Full-time
    Location: El Salto, Mexico
    Posted: May 23, 2026
    Deadline: July 02, 2026