Customer Success & Social Engagement Specialist

A leading customer-oriented company in Metro Manila is seeking a Customer Success Associate to ensure seamless post-sales and repair experiences. The ideal candidate will address customer inquiries on social media, collaborate with various departments, and optimize customer feedback processes. Essential qualifications include a bachelor’s degree and experience in customer service, particularly in tech or retail environments. Strong analytical and communication skills are also necessary. This role offers competitive packages and benefits such as sick and vacation leaves.
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