Customer Success Specialist - Agri

Onside started on a dairy farm in Canterbury, New Zealand – where 13 properties, hundreds of contractors, and zero visibility created a problem that spreadsheets couldn't solve. We built the answer: software that helps rural and agricultural businesses manage who is on farm, keep people safe, and protect against biosecurity risk.

Today we operate across Australia, New Zealand, and North America, helping rural businesses manage safety, contractors, operations, and biosecurity from a single platform. The mission is to protect the world's food supply.

The Role

As a Customer Success Specialist, you'll own the critical early adoption window. Your role is to make sure customers and their contractors build the habit quickly, activating the platform, finding the value, and turning a new tool into an indispensable part of how they run their operation. This is a high‑volume, operationally‑focused role that rewards discipline, follow‑through, and the judgement to k...