Customer Success Specialist

Cial Dun & Bradstreet

Full-time ciudad de méxico, ciudad de méxico Apoyo comercial

Posted:

May 29, 2026

Location:

ciudad de méxico, ciudad de méxico, Mexico

Job Description

Involvement in every stage of the customer lifecycle from the moment the contract is secured, through successful onboarding/implementation, and onwards. 
Actively engage and support customers to ensure they are leveraging the purchased solutions effectively and finding value in our services. 
Continuous monitoring of customer health to better inform account management and expansion strategy. 
Drive upgrade revenue through increased product adoption and increased usage. 
Develop and share best practices with team members to continually improve the quality, effectiveness, and efficiency of our processes. 
Be a customer advocate while capturing customer feedback and reporting requests to Product Management and Development. 
Establish a trusted and strategic advisor relationship and drive continued value of our products and services. 
Spur customer account growth through deep knowledge of the product/service and the custome...
                

Apply for this Job

Submit your application for the Customer Success Specialist position at Cial Dun & Bradstreet.

Apply Now Save for Later

Job Overview

Job Type: Full-time

Location: ciudad de méxico, Mexico

Posted: May 29, 2026

Deadline: July 08, 2026