Customer Success Specialist

Oremota
Full-time Colombia, Colombia Other-General
Posted:
March 02, 2026
Location:
Colombia, Colombia, Colombia

Job Description

Customer Success Specialist

Location:
Medellín, Colombia (Hybrid – 2 days per week in office)

Employment Type:
Full-time

Schedule:
Monday–Friday, 8:00 AM – 5:00 PM (U.S. business hours required)

About the Role

We are seeking a proactive and relationship-driven
Customer Success Specialist
to join our team. In this role, you will be the bridge between our solutions and our clients' goals. You will not only identify and qualify new opportunities but also nurture existing relationships, lead client meetings, and ensure long-term engagement through consistent follow-ups and strategic support.

The ideal candidate is a master communicator who thrives on building trust, solving problems, and ensuring every client feels valued and heard.

Key Responsibilities

Client Engagement & Relationship Management

  • Lead client meetings:
    Act as the primary point of contact, facilitating discussions to understand their ne...

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Job Overview

Job Type: Full-time
Location: Colombia, Colombia
Posted: March 02, 2026
Deadline: April 11, 2026