Customer Success Specialist (CSS)

Position Overview Tendril is seeking a proactive and relationship-driven Remote Customer Success Specialist (CSS) to support and grow our client partnerships.

The ideal candidate combines customer success expertise with a strong sales mindset , ensuring customers not only achieve their goals but also recognize the full value of Tendril’s solutions.

This role is critical in bridging customer support, account growth, and retention .

A successful CSS will proactively engage customers, identify opportunities for expansion, and help drive long-term client satisfaction and revenue growth.

Candidates with sales, account management, or business development backgrounds are strongly encouraged to apply, as the role requires comfort discussing value, uncovering opportunities, and supporting upsell and expansion initiatives.

Key Responsibilities Customer Relationship Management Build and maintain strong relationships with assigned cus...