Customer Success Specialist

**Cuajimalpa**
**Mexico**
**Sales & Support**
**Full time**
**7/7/2025**
**J **
Equifax es donde puedes impulsar tus posibilidades. Si deseas alcanzar tu verdadero potencial, trazar nuevos caminos, desarrollar nuevas habilidades, colaborar con mentes brillantes y tener un impacto significativo, queremos saber de ti.
The **Customer Success Specialist**is responsible for optimizing the Customer Experience lifecycle, handling post-Sales Implementation program management and collaborating with the customer to ensure they are realizing expected value from EFX solutions, as well as driving adoption and retention.
**What you will do?**
- Proactively drive adoption, usage, net retention, and renewals by optimizing customer experience.
- Act as the connecting thread for internal teams with the customer across the customer journey.
- Drive customer advocacy in resolving customer issues from acquisition to adoption to use to value realization.
- Serve as a trus...